social integration:
provincial council
PURPOSE
The Provincial Council Social Emergency Service has been conceived as an option to help in immediate, individual, family or social emergency situations, that occur when the municipal social services are closed.AIMS
· To provide help in situations involving a risk of the affected person or family becoming social outcasts caused by unexpected events that they themselves have noted. They require immediate and unavoidable help to prevent this situation from getting worse and/or causing more serious harm to the affected person or family. · Help in situations caused by an unforeseeable event, due to natural or deliberate causes, that affects a group of people or collectives.TARGET GROUPS
1. Any who has been assaulted or abused. 2. People who have been abandoned with no means of support or help from their family. 3. Exceptional emergency accommodation problems. 4. Situations involving people at risk of becoming social outcasts due to health problems. 5. Situations involving family breakdown previously dealt with by other emergency services that need an immediate social response.The following are NOT considered to be social emergencies:
· Situations not included in the envisaged cases and those raised by social service users who already have a file open (for example: people discharged from hospital by hospital social workers).
· People rejected or not attended to by other emergency or primary care services because they are violent, drunk or in a situation that can be coped with.
· Care for people who have means of support of their own, and who have been attended to by other services or protocols that already exist, who need emergency treatment (such as for example admittance to a psychiatric hospital or emergency department).
· Those that require specific means of support (for example: minors).
FUNCTIONS
· Immediate diagnosis and guidance.· Support.
· Providing information about existing public and private resources.
· Preparing technical reports for the Administrative bodies that will be intervening in the case.
· Providing communication in other languages than the official ones.
· In cases of violence against women or sex crimes, helping on the spot and then going with them to help with official formalities.
· Providing an observatory for new demands or needs.
REQUESTS FOR THE SERVICE
By telephone:943224411 or 112By e-mail: urgsociales@gipuzkoa.net
OPENING HOURS
At times when the municipal social services are not open:Workdays from 15:00 a 8:00
All day on Saturdays and public holidays
© 2004 Guipúzcoa Provincial Council · Legal warning